Privacy Policy

Your data will not be offered to third parties.

Payment details are not stored.

Personal information is confidential.

Your data is used for a quick and easy shipping.

Shipping

Shipping costs:
The Netherlands €2,50
World wide €3,50

Your order will be packed and posted within 1-3 working days.

Approximate shipping time:
Netherlands 2 days / Europe 4 days / World wide 5–7 days

*Please note: Julia Otilia is not responsable for delays due to post office delays.

Return Policy

If you for any reason wish to return your order, please contact us on: info@juliaotilia.com. We will soon send you a return form.

You have the right to change your jewellery within 14 days (from the date of received order) for another size, colour or model.

You have the right to return your order within 14 days (from the date of received order), as long as your order is in the same shape as received (unused).

Full refund (exclusive shipping fee) will be payed back within 14 days from received return.

Reclamation

Julia Otilia’s jewellery are delicate.
We encourage you to treat them with gentleness. Keep dry & away from parfume, hairspray etc.

*If your jewellery is damaged due to the shipping process, please inform us and we will provide you a new piece in exchange for your return.

Creditcard Fee ́s

All credit card fee’s are included in Julia Otilia’s prices.

Company Details

KVK-nr: 66 49 96 66
VAT-nr: NL 63 83 76 488 B 01
Julia Otilia
Eenmanszaak

Bank Details

Julia Otilia
Iban: NL02 TRIO 0198 0054 23
BIC/ Swift: TRIONL2U

Registered Company Address

Julia Otilia
Tolsteegsingel 8 BS
3582AD Utrecht
The Netherlands

Address for Return Shipping

Sanne van Caubergh
Van ’s gravensandestraat 69
2321 ER Leiden
The Netherlands